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What kinds of Airbnb cleaning projects do you take on?

We specialise in Airbnb properties of all types and sizes. Whether you have a small apartment or a large villa, we have the expertise to ensure it is impeccably clean for your guests.

What if I’m not satisfied with the cleaning?

You will receive photos of your property after we’ve cleaned it, so you can be satisfied with the quality of the work on the day. If you’re not satisfied, we’ll make it right. We take pride in our work and strive to ensure that every client is satisfied with our services. We also guarantee that it’s not just you that will be satisfied with our service. We guarantee a minimum of 4-star rating from your guests or your money back – it’s that guarantee that makes us the Airbnb cleaner property owners can trust.

How do you handle scheduling for the Airbnb cleaning service?

We schedule our Airbnb cleaning service visits based on your check-in and check-out times to ensure maximum efficiency. We understand the importance of having your property ready for your guests and work around your schedule to ensure this. You can share your calendar of bookings with us and we can support your property on an ongoing basis without you needing to call us each time, too.

What if my regular cleaner can’t make it?

One of the reasons we are the Airbnb cleaners Sydney property owners trust is because we ensure reliability in our services. If your regular cleaner can’t make it, we’ll have another in our team attend. If that’s not possible, the cleaning will be done personally by the business owner. You will never have to worry about a missed clean with Hotmops

How do you handle communication?

We believe that keeping our property owners informed is what distinguishes us as the Airbnb cleaners Sydney owners can rely on. We send photos and report any issues we come across. We are your eyes on the ground. We understand that as a property owner or manager, you may not always be able to physically inspect your property. That’s why we provide regular updates and reports to keep you informed.